Your privacy when you order from Fixie Lofts Homestays

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This notice explains how your details are used when you order from Fixie Lofts Homestays through this website. Fixie Lofts Homestays decides how your details are used and is responsible for them. rowbo.dev runs the ordering system for Fixie Lofts Homestays and handles your details on Fixie Lofts Homestays's instructions.

Who holds your details

Fixie Lofts Homestays holds your details to take and fulfil your order. rowbo.dev provides the ordering system and processes your details for Fixie Lofts Homestays under a written agreement, using a small number of service providers (for hosting, storage and email) who are bound by the same terms.

If you pay by card, your payment is handled by Fixie Lofts Homestays's own payment provider (Stripe), under Fixie Lofts Homestays's agreement with Stripe. rowbo.dev does not see or store your full card details.

What we hold

Your name and phone number, your email address, and, when you choose delivery, your delivery address. We also keep a record of the orders you place with Fixie Lofts Homestays, so Fixie Lofts Homestays can run its business and deal with any question about an order.

How long we keep it

rowbo.dev holds your personal details for 3 years after your last order and then deletes them, except for records Fixie Lofts Homestays has to keep by law, such as the figures needed for tax and accounting.

How your phone and email are used

Your phone number is used to send you updates about your order, for example when Fixie Lofts Homestays accepts it or cannot take it.

Fixie Lofts Homestays only sends you offers or news by email if you ask for them by ticking the box at checkout. You can stop these at any time using the unsubscribe link in any such email, with no need to sign in.

Your rights

You can ask to see the details held about you, to have them corrected or deleted, or to object to how they are used. You can also ask for a copy of the details you gave us.

Contact Fixie Lofts Homestays directly, or email rowbo.dev at tom@rowbo.dev and we will pass your request to Fixie Lofts Homestays within two working days and tell you we have done so. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.

More about rowbo.dev

rowbo.dev provides the website and ordering system for Fixie Lofts Homestays. You can read how rowbo.dev handles data in the rowbo.dev privacy policy.

Read the rowbo.dev privacy policy